Customer Reviews

Brad Hamilton

Chad is honest and has done a great job on my Mercedes CLS every time I have brought it it. Quick service and honest prices couldn’t ask for better.

Beverly Uptmor Smith

Chad has always kept my BMW in tip top shape. Thank you for your honesty and being one of the “good guys” in the automotive world! I highly recommend AutoWerks for your luxury car repairs and maintenance.

Austin Tse

Went in for my first time with them: got an alignment on my 2012 ML350 4Matic. Chad had me aligned and out the door in less than an hour and it was cheaper than Park Place. I’m looking forward to getting other services done there.

Robert Karlheim

Great Service! Great Prices! and all done with honesty, integrity, and fairness! They truly are a cut above all others. They are NOT that old mechanic that seems to never fix your car or cost you a fortune though imports aren’t cheap in general.

They get it done right the first time and check everything else just to be sure and you feel comfortable knowing all is good when driving away! All at a cost far less than any dealer will charge. You will be glad you found them and will not go anywhere else once you do use them. We haven’t!

Gerald S. Hacker

Chad and his staff do an awesome job! I have been extremely happy with their work on my car.

Henry L.

Known Chad for about 7 years now, always a good experience having him work on my cars. He’s thorough and detailed.. prefers to do things right rather than getting the job out the door as quickly as possible. His location is also a plus for me!

Ryan M.

Chad is by far the best mechanic I have experienced in the DFW area. I take my 2009 bmw 335i to him and he always does a great job. If you want dealership quality work done at the best price then I highly recommend Autowerks of Plano.

Chad is very informative, trustworthy, and only fixes what needs to be fixed. Definitely worth the 20 min drive from downtown/uptown for the quality of work and price.

Paula Curry

I met Chad working from his home when my son took his BMW to have the rotors, brakes, and sensor replaced. Last year I purchased a 08 BMW 528i and when it was time for servicing, I called Chad. The crew at AutoWerks Chad, Walt and Chris are (Master Certified Mechanic)and very knowledgeable about BMW’s, Mercedes, Jaguar, Infiniti, Lexus and list goes on. To sum this up…My overall experience at AutoWerks was outstanding!!

Kevin Capper

They deserve 6 Stars but there’s only 5! This is a collection of former BMW mechanics (among other brands) that have finally opened their own business! I met Chad when he was still working out of his house and he drove to the Interstate Battery (at their request) to “register” the battery. This is a process where he has to hook up a laptop and tell the cars computer there is a new battery so it knows to reduce the charge the alternator sends to the battery. For all repairs my car was under warranty at the time so I never really needed his services, but I kept his information.

I contacted Chad on Wednesday and told him the drivers door lock was on it’s way out and he gave me a quote over the phone, which was significantly lower than the stealerships. It had been a while since I talked with him but he remembered me, which shocked me because a few years had passed.

He told me he finally opened a shop. When I took our 328 in to replace lock (actuator), it finally died in their parking lot. I actually had to climb out of the car because the switch was completely dead. I met in the parking lot by Chris, who I presume is a partner with Chad. We had a good laugh about climbing out of the car. He showed me around their shop, which was top notch with up to date lifts and was extremely clean and set up. They showed me to the waiting room which was clean and had comfortable leatherette couches and TV.

Chris completed the repair and also advised me there was a major repair needed on the engine that is common with 328’s. He also pointed out other issues that needed attention.

Overall, I couldn’t be happier with their attention to detail. As I was walking through the shop to look at some cars they had for sale, which is another venture they are involved with, I watched from a distance and saw him paying close attention to the detail of re-attaching the cover that goes under outer door cover. It’s good to see someone who is working on your car go to great lengths to treat your car like you would.

I will definitely bring my car back to them for repairs after seeing what I saw.

Thanks Chris and Chad

Clark Merrick

Got my alignment done here! Quick and done 100% to OEM Spec!

Alex Tesfaye

I have known Chad for a while now. He is the number one to go guy when me and my wife have any issues with our cars. He has always been honest and professional. If there were more than Five Stars I would definitely give him more.